• Email : info@skalppigmentation.ch

  • Phone : +41 (0)76 2693239

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General Condition

General Condition

Terms of treatment Article 1 – DEFINITION
This information is provided in addition to the information you have already received during the consultation, i.e Client Personal Record and the Medical Questionnaire. This information has been conceived so that you can make a decision whether or not to give informed consent to the Hair-Pigmentation Treatment. Therefore it is assumed that you have read and understood this form, the documents mentioned above and the information provided to you during your consultation appointment(s). Only sign the form if you are completely sure to proceed with this treatment. The skalppigmentation.ch treatment is a form of tattoo and uses a pigmentation procedure to apply colorants just below the skin in the dermis, in a similar manner to traditional tattoos. The Hair-pigmentation treatment is not permanent and can be reversed. The colorants used are made with natural ingredients. Although there is not allergic reaction known we carry out a patch test. Clients may experience some discomfort (or even pain in rare cases) during the treatment. Clients with a history of skin cancer, sun damaged skin or any other relevant medical condition should consult their doctor before undergoing the treatment. In these circumstances, we may require a signed certificate from the client’s doctor before proceeding with the treatment. The final outcome of this treatment is very dependent on the individual healing process of each client. Pictures and images of potential outcomes shown prior to treatment are a guide to the results achievable and do not form a guarantee of individual outcomes or results. Certain areas of the scalp can appear darker / lighter than others due to skin condition, scarring etc. We will as far as possible provide consistent follicle replication however as with natural hair certain follicles can appear larger than others.

Article 2 – CANCELLATION, PAYMENTS and COMPLAINTS 
We will notify you with the time and date of your treatment appointment. On receipt of this notification please confirm your attendance. Failure to do so may result in reallocation of the appointment time to another client. If you are unable to attend your appointment we require 5 working days’ notice in order to reallocate your appointment to another client. 
Deposits and payments
A non-refundable deposit of 400.00.- CHF will be charged to secure your booking, should you cancel or fail to arrive for your treatment the non-refundable deposit will be used as a cancellation charge. Should you wish to change your appointment we require a minimum 5 working days’ notice. This applies to all bookings.   
Payments – We accept the following forms of payment:
Cash
Debit Cards
Credit Cards – a 3% surcharge is payable for all credit card transactions
Bank Transfer (An additional charge of 20.00 .- will be added for International transfers)
Treatment suitability
We always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, we will inform you as to the reasons why.  Your right to complainIf you have an issue with any matter in relation to your treatment you are entitled to lodge a complaint, either verbally, by telephone or in writing and you will receive acknowledgement within seven days of lodging the complaint. 

Article 3 – GUARANTEES
Your treatment is guaranteed for 12 months dated from the first session, following the completion of all recommended sessions and any fading that has occurred will be rectified within this time frame. Any alterations to your agreed style including repositioning of hairline, increasing density, changing colour, fine tuning and adding side profiles will be charged at an hourly rate + the cost of consumables + local taxes. Should laser removal be necessary the client will be responsible to deal directly with the laser removal company and bear all costs involved.   

Article 4 – ACKNOWLEDGEMENTS
I confirm that I have read and understood the information set out above and in the documents provided to me.  I understand that this treatment will require multiple sessions (minimum of 2) due to the different skin type, hair tone, some clients will require more than one course of treatment and maintenance will also be required.I understand following treatment the skin may be red and there can be a small amount of swelling this is normal. Blistering or crusting is not common but can occur and can take weeks to resolve.I understand that if this occurs I will contact HIS in the first instance.I understand there is a risk of micro scarring although this is very rare. (I will adhere to the aftercare advice provided by following my treatment).I will follow any instructions/recommendations given to me regarding the care of the treated area prior to, during and/or after treatment. After treatment, treated areas should not be picked, scratched or traumatised and should be kept well moisturised as advised in the aftercare recommendations.  I understand following treatment there may be hyper pigmentation or hypo pigmentation (marked lightening / darkening of the skin). I confirm that I have advised the HIS Representative of (i) any skin condition that I have in the area where the treatment is to be carried out, such as acne, scarring, eczema, psoriasis, freckles, moles or sunburn; and (ii) any medical condition that I have or medication that I am on, which may affect my suitability as a candidate for the treatment. I confirm that I have been given the opportunity to discuss the treatment with the Representative and I have had the opportunity to ask questions relating to this treatment. I confirm that I am over the age of eighteen (18) and have provided proof of my age, if necessary. I confirm that the information I have provided is true and accurate to the best of my knowledge and that there are no other matters which may affect my suitability. I understand that photographs of my face and scalp will be taken before, during and after treatment and stored by Skalppigmentation.ch for the purposes of providing me with the treatment and for its internal records. I understand that these photos will not be used for any other purposes without my separate written consent. I understand I can request a copy of the photographs at the end of my treatment. I understand that I may not always be able to be treated by the same practitioner.

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